Delhi-NCR Section Customers Expert on Airtel Outage Affecting Cellular Calls Additionally to Some Broadband Suppliers Multiple users across some regions however, have claimed not to be make or receive a call from the phone at all. This seems to be a technical issue, as some users have taken to X to share screenshots of the message received from Airtel stating the same (in SMS). This means while most broadband users are not impacted some users received message from Airtel stating otherwise.
According to the SMS, the broadband issue for the affected users in the Delhi-NCR region will be rectified by 12 AM IST August 19. As per Downdetector, the Airtel disruption started at around 2:53 PM IST, and by 4:53 PM, nearly 1,200 users complained about the issues.
Delhi-NCR accounts for most of the complaints, although at least one user from Mumbai has also faced problems with the service. Airtel also informed that for broadband users, the issue is expected to get resolved sooner than the midnight deadline that has been set. Meanwhile, the company has not yet acknowledged the call downtime as far as mobile consumers are concerned.
Issues like these with any Airtel outage often disrupt users’ everyday communications, underscoring how crucial stable mobile, broadband, and landline services are to normal life in typical metro regions like Delhi-NCR. Though broadband users may have their issue resolved soon, mobile users will have to await updates through Airtel’s official channels.
Airtel outage instances highlight the challenge telecom companies experience with regards to seamless service delivery while peak consumption time still happens. Those affected with call failures or internet interruptions are advised to keep an eye on the network status and approach Airtel support in case the issue persists.
FAQ
The outage reported on August 18 started around 2:53 PM IST on August 18.
Mainly mobile calls and some broadband services in Delhi-NCR have been affected by the outage.
Affected broadband users in the Delhi-NCR region have been told by airtel when it can be fixed by Name of the SourceEmbed } upto 12 AM IST on August 19. So far there is no official news available for mobile users.
However, at least one user from Mumbai also stated that he was facing issues along with most complaints from Delhi-NCR.
Users can verify status updates from the network on sites such as Downdetector or official social media and support channels of Airtel.
