T-Mobile rep complains about customer who only paid insurance deductible, yet expects free replacement phone. Insurance vs. auto/medical insurance confusion: “You don’t get a free car after a car accident!” T-Life app backlash sparks debate, with users calling it “buggy” and reps pushing for digital-first support. Social media joke: “People who think insurance = free … Read more
Mint Mobile launches unlimited data plans: no caps, more hotspots, great deals Mint Mobile, the affordable MVNO backed by T-Mobile’s 5G network, has officially removed data caps on its Unlimited plan, aligning with the increasing trend among smaller carriers to focus on customer flexibility. Previously restricted to 40GB of high-speed data, the plan now provides … Read more
Customers of AT&T and Verizon may soon have the ability to remain connected in areas with poor reception, similar to T-Mobile subscribers, as the Federal Communications Commission (FCC) has authorized satellite provider AST SpaceMobile to test its technology. The FCC has issued Special Temporary Authority (STA) to AST SpaceMobile for testing its satellite services in … Read more
SpaceX CEO Elon Musk has revealed the launch date for T-Mobile’s direct-to-cell service. In 2022, SpaceX and T-Mobile formed a partnership to leverage SpaceX’s Starlink satellites and T-Mobile’s spectrum to provide connectivity in areas that lack terrestrial network coverage. The Federal Communications Commission (FCC) approved some of their plans in late 2024, setting the stage … Read more
Last month, T-Mobile removed the T-Mobile app from both Apple and Google’s app stores. The company has suggested that T Life, an app launched at the start of the year, will serve as a replacement for the T-Mobile app. To eliminate any lingering uncertainty, T-Mobile has emphasized that T Life will be the primary app … Read more
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